Terms and Conditions for Web Content Technical Support By entering into a Web Design agreement with IT Home Services you agree to be bound by the following terms and conditions regarding Technical Support for your website / webpage. Technical Support Applies to... Technical Support applies to making corrections and fixes to the functionality of the site.  Such corrections may include, but are not limited to; typographical errors, problems with the site's / page's source code or any error that would prevent the site / page from working properly.  Technical Support also includes performing repairs to the site in case cousin Brian decides to hack your site and make unwanted changes, or in case you are the unfortunate victim of a computer virus or a similar attack. Technical Support does not apply to... Technical Support does not apply to upgrades, updates or any operation that would be considered an administrative or maintenance task Time Frame The term of 60 days starts the day that your site / page goes live and ends exactly 60 consecutive working days thereafter. Any work requested by the client will be handled during normal Business Hours Limited Support Limited support means 3 support requests per week maximum Unlimited Support Unlimited support means that the client may make as many support requests as (s)he needs to within normal business hours during the 60 day period